Outreach work and mobile team services are two complementary community-based services, that are usually delivered in accordance with other social and community-based services.

The outreach work aims to establish contact with “hard to reach” individuals and groups, people in need and those facing multiple barriers, and then inform, provide them with appropriate support available in their communities (in the education, health, social, employment, transition from school to work) and the necessary steps to take to benefit from this support. The fundamental goal of the outreach work is to start a process of social interaction between people in need, on one hand, and some kind of support-oriented organizational body on the other. It provides direct, flexible and responsive services, including education and preventative services.